A huge number of Google mail users have been given an admonition by Google to quit using Windows 10 in the time being.
Reported by the two Windows Latest and MSPowerUser, Gmail users are finding that Microsoft’s Windows 10 inherent Mail clients are erasing their messages and additionally sending them to spam naturally.
Several Gmail users have portrayed that experience, as they have been confronting an issue with the Windows 10 Mail application connected to the Google account.
They grumble that when they respond to messages, the sent messages additionally vanishes and can’t be found in sent items, outbox, bin, spam, or anyplace really.
The vanished email can’t be found on gmail’s web interface either. Furthermore, it is consequently erased and deleted from the server.
However, Google has affirmed that, this is a Microsoft issue as opposed to Gmail which implies users should sit tight for a Windows 10 update instead of a Googles server-side change. But in the mean time, Google has a brief solution for the issue:
Gmail.com > Settings > Filters and blocked addresses > Create a new filter
In ‘From’ field enter your address
Click ‘Create filter’
On the next page, select ‘Never send it to Spam’
Click ‘Create filter’
In spite of the fact that, this is certifiably not an ideal solution, it makes two sent items in Windows Mail and it stops Gmail messages being lost or erased which is the most significant thing until Microsoft concocts a fix.
Notwithstanding, the issue has all the earmarks of being deteriorating with various strings presently showing up on the Microsoft Communities forum refering to Google mail being lost, erased or sent naturally to spam by the Windows 10 Mail application (1,2 3, 4 5, and so forth).
Furthermore, reports are also developing of comparable issues presently happening among Outlook and Gmail – both on Windows and Mac.
Meanwhile, Windows Insider MVP has affirmed that, the most recent variant of Windows Mail has broken the settings for Gmail.
As indicated by them, the main procedure are to either remove your Gmail account from the Mail app and weaken the security settings in Gmail by allowing access to less secure apps.
Remove your account and use Gmail’s manual IMAP settings. If you are lucky, you may be able to recover some of your lost email from spam afterwards.
As it stands, Microsoft has not acknowledged the problem and it remains an ongoing cause of concern for all Gmail users who access their email via the Windows 10 Mail app.