
While almost 290,000 comments automatically hidden by algorithms; over 300 people were also reported to local authorities on back of report launched on United Nations International Day for Countering Hate Speech.
According to a FIFA-commissioned report, online abuse directed at players spiked most during England’s World Cup quarterfinal against France.
The competition that took place in November and December 2022 was the subject of the report, which found more than 19,000 abusive posts on Facebook, Instagram, Twitter, TikTok, and YouTube, as well as nearly 290,000 comments that were hidden by algorithms on the platforms.
The publication of the report coincided with the United Nations International Day for Countering Hate Speech on June 18.
And more than 20 million posts and comments from five different platforms were analyzed for the publication’s research, and the 19,636 inflammatory findings were immediately reported to the relevant social media companies. Over 13,000 of those were sent to Twitter, and an additional 5,300 were sent to Instagram.
Overall, FIFA found that 13% of hateful posts were about sexism, 17% were about sexual comments, 12% were about homophobia, and 26% were just general abuse.
During the tournament, more than 300 people who made abusive, discriminatory, or threatening posts or comments have been identified, and FIFA has also provided the information to the authorities in their respective countries.
Fatma Samoura Is Stepping Down As FIFA Secretary General
Specifically, during the England vs. France game, 38% of inflammatory remarks came from Europe and 36% from South America.
The Social Media Protection Service (SMPS), which consists of a package of tools specifically designed to protect players during FIFA-branded tournaments, was created prior to the World Cup by FIFA and FIFPRO, the global players’ union.
During the 2014 World Cup, that service removed 286,895 comments from the social media accounts of players, concealing them from both the participants and their followers.
During the upcoming Women’s World Cup in Australia and New Zealand, all nations and players will have the opportunity to use the SMPS. This is the same strategy that will be used.
Regarding the findings of the report, FIFA President Gianni Infantino stated:
“Discrimination is a criminal act. With the help of this tool, we are identifying the perpetrators and we are reporting them to the authorities so that they are punished for their actions.
“We also expect the social media platforms to accept their responsibilities and to support us in the fight against all forms of discrimination. Our position is clear: we say no to discrimination.”