In order to improve the retail banking experience in Africa, Access Bank Ghana and Novare has announced a strategic partnership on July 5, 2025.
By utilizing Novare’s experience in real estate and consumer-focused retail settings, the two companies plan to transform the way customers interact with Access Bank’s branch and digital services.
Through the NOVARE app, up to 13 million people will be able to access flexible microloans, providing a lifeline to those who were previously underserved by traditional banking services.
The partnership also aims to create a seamless, digital-first ecosystem across NOVARE Malls, integrating loyalty, payments, lending, insurance, and embedded finance into the daily shopping experience.
Key initiatives typically includes:
Revamped branch layouts with improved customer flow and modern design.
Integrated retail and banking services, offering a seamless experience.
Expansion of Access Bank’s physical footprint, likely through new or upgraded branches and inclusion of retail partners.
Potential community-centric hubs blending banking, retail, events, and digital engagement points.
Though firm timelines and project scopes are undisclosed, this roll‑out seems to be part of Access Bank’s broader push toward digital innovation, enhanced customer experience, and deeper market engagement in retail banking.
What it means for you in Ghana:
Expect more modern, customer-friendly branches with extended services.
A fusion of retail and banking, simplifying errands and finances under one roof.
Improved digital support and user-friendly interfaces in both online and physical channels.
Novare is an investment solutions provider with operations across the African continent. The company’s solutions range from Real Estate Funds, Impact Investing Funds, Multi Managed Funds and Implemented Investment Consulting across a range of asset classes.
They generate positive returns and create long term value for our investors while positively impacting the communities in which they invest and operate.
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